We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard your personal information. This policy will be continuously assessed against new technologies, business practices and our customers’ needs. CollegeComplete.com reserves the right to edit or change this policy at any time.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customize our site’s content, layout, and services. These uses improve our site and better tailor it to meet your needs. By the submission of a form, you are consenting to receive telephone calls and e-mails from CollegeComplete.com. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by utilizing the opt-out procedure included in any message you receive.
Sharing of Information
We may sell and/or share all of the information that we collect with companies that perform marketing services on our behalf and/or to the extent it is necessary to process transactions and/or provide services that you have requested and/or to unaffiliated third parties for their direct marketing purposes. Representatives from CollegeComplete.com and/or other unaffiliated third parties may choose to contact you to discuss the interest you expressed via your submission of a form. By submitting the form, you are consenting to receive e-mails, direct mail, and/or telemarketing calls from CollegeComplete.com and/or the third parties described above. If you prefer that we not disclose your information to unaffiliated third parties, you may direct us not to share this information by contacting us at email@example.com.
Information We Collect
We gather personally identifiable information including, without limitation, your name, mailing address, e-mail address, phone number, and other unique personal identifiers (e.g., date of birth) (“Personal Information”) or other information the user submits to CollegeComplete.com or third party affiliates.
We do collect limited information such as your IP address and we may store statistics relating to your online activities both on an aggregated, non-personally identifiable basis and in a manner that may allow us to associate such information with other personally identifiable information about you and your activities on our site as well as from additional sources provided to us while processing your request. We may also collect email open data to help us determine which emails have been opened and determine the effectiveness of our marketing campaigns.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.
Information gathered through cookies, code, web beacons, and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.
We restrict access to your information to those employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect your information.
A Special Note About Children
Children are not eligible to use our services unsupervised and we ask that children (under the age of 13) do not submit any personal information to us.
Each time you access our Web site or request information on a product or service we represent, or provide personal information about yourself or anyone else, you are representing to us that you are eighteen (18) years or older. If you are under eighteen (18) years of age and want to request information on this site, you should first check with your parents to make sure it is okay to do so.
Information on the web site
Information on this Web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. We may also make improvements and/or changes in the products and/or the services described in this information at any time without notice.
Your California Privacy Rights
The following applies only to California residents.
CollegeComplete.com, may, from time to time, share your personally identifiable information with unaffiliated third parties for their direct marketing purposes. As a California resident, you have a legal right to request and receive in writing or by email the names and addresses of all such third parties who received your personally identifiable information during the previous calendar year and a list of the types of personally identifiable information disclosed to such third parties. To request such information, write to:
California Privacy Information c/o CollegeComplete.com
1000 E. Hillsboro Blvd, Suite 105
Deerfield Beach, FL 33441
We will not honor such request more than once per calendar year.
In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, STE 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to firstname.lastname@example.org
Updated: November 30, 2010